Past Customers & Recently Acquired

 

Our company re-establishes the human connection by calling the people you don't have time to.   

Our people will uncover new opportunities for traditional and non-traditional businesses.  

We reconnect you with your past customers and if you're growing by acquisition, we introduce you to your new ones. 

If you're not calling them, or we're not calling them, someone else is. 

 

Warm and Professional

 

Our friendly telephone people are based in Nova Scotia. 

We use a flexible conversational approach.

We take your success very personally.

We accept short-term and long-term clients.

 

When we uncover new opportunities, and we will - everyone wins.  

Accounting Firms, Veterinary Clinics, Industrial Equipment, Post Secondary Education, Physiotherapy Clinics, Truck Sales and Service, Farm Equipment, Aviation, Marine, Recently Acquired Shareholders and Scientific Products.  

 

We offer a very simple inexpensive trial period.

The trial period gives both of us a chance to see what works, what doesn't, and your database gets cleaned up.

Everything is measurable - our clients get a written report of every call we make.

Great businesses are driven by great customer experiences and having us call them will pay huge dividends.

If you are walking past rows of old filing cabinets, stacks of business cards from trade shows, or servers full of past customers - We can reconnect you.  

 

Common Scenario 

Prospective Client: "We love the idea, but we're a bit concerned about having someone else calling our customers."

Tufford: "Chances are, you're not calling them anyway."

Client (smiling): "Sadly you're right, let's try this out with a few and see what happens." 

 

Two weeks later, the client requested we slow down the calling because they were swamped with "new" business from past clients. Turns out, people enjoyed getting a real call from a real person from a business they knew and trusted years before.

 

 

 

Testimonials

 

"For years, I walked past rows and rows of filing cabinets full of MY OWN customer files. And at the same time, I was spending 1000's of dollars trying to find new ones. Your people brought back customers who were happy to do business with me once again. I wish I had of done this years ago."   

 

"Unbelievably eye-opening. Your company brought back customers we didn't even know were alive."  

 

"19 extra sales in one month and dozens of new service appointments from old customers files."  

 

"I was constantly hiring and training new reps thinking that was the key to growth. Little did I know, I had so many orphaned clients who just wanted to hear from us again." 

 

"I spent a lot of money buying an existing book of business. I knew I should telephone each one but I just didn't have time. I thought an email was enough but it wasn't....Your company made my newly acquired clients feel special, and my appointment book is full." 

 

"We filled banker boxes with old files and gave them to you thinking "let's see what happens" - Three weeks later, we had to tell you to stop because we couldn't handle the influx in new business from clients we thought were long gone! " 

 

 

How It Works

Give us a call or email us.

We would be delighted to share some of our other case studies and success and we'll answer all your questions.

If you like what we've done for other companies and industries, we can set up a simple trial period.

At the end of the trial period we'll provide you with a very detailed report that includes a comment log of every call we made, hot leads we sent you in real time, red flags if any, and an evaluation of the campaign.

If our mutually agreed upon efforts move your numbers in the right direction, you can either stay on the current scope or we customize a monthly or seasonal program.

There are no surprises ever.

And, we only represent ONE company per industry in a given trading area.

 

Contact Us & Rediscover Your Own Customers

Office

2354 Rocky Lake Dr., Unit 3

Waverley, NS

B2R 1R5

 

Phone

(902) 576-5014

Sean Tufford

phone: (902) 818-8807

email: This email address is being protected from spambots. You need JavaScript enabled to view it.