Our friendly telephone people are based in Waverley, Nova Scotia.
We use a flexible conversational approach.
We take your success very personally.
We accept short-term and long-term clients.
When we uncover new opportunities, and we will - everyone wins.
We have experience with a variety of industries including Accounting Firms, Veterinary Clinics, Industrial Equipment, Post Secondary Education, Physiotherapy Clinics, Truck Sales and Service, Farm Equipment, Aviation, Marine, Recently Acquired Shareholders and Scientific Products + lots of unique family businesses.
We offer a very simple inexpensive trial period.
The trial period gives both of us a chance to see what works, what doesn't, and your database gets cleaned up.
Everything is measurable - our clients get a written report on every call we make.
Great businesses are driven by great customer experiences and having us call them will pay huge dividends.
If you are walking past rows of old filing cabinets, stacks of business cards from tradeshows or servers full of past customers - We can reconnect you.
Is this Your Company?
Client: "We're a bit concerned about having someone else calling our customers."
Tufford: "Chances are, you're not calling them anyway."
Client: "Sadly, you're right. We can't even get our own people to make the calls. We even installed an expensive contact management system, and they're still not doing the follow-ups!"
Two weeks later, the client was swamped with "new" business from past clients.
Turns out, their past customers really enjoyed getting a real call from a real person.
Now we're making calls for all their other departments too, including touching base with current customers to make sure no one falls through the cracks ever again.
"It just takes a phone call."