A human verification company that audits, verifies, and enriches client and shareholder contact records.

If your data isn’t verified, then it’s not valuable.

See our results

Where human connection meets verified customer.

For Public Listed Companies

We verify contact records for TSX, NASDAQ and LSE listed companies.

For Mergers & Acquisitions

We help M&A advisors and PE firms verify client and counterparty contact records before and after transactions.

For B2B Private Equity

We verify and enrich your prospect and client data so your team spends time selling.

After an 11-store acquisition, the truck dealer group partnered with us to deliver a post-acquisition communication program, reconnecting with thousands of individual and fleet accounts.

The Challenge

Across 11 newly integrated locations, long-standing customer relationships were eroding undetected. Post-acquisition silence was the retention risk nobody had planned for.

The Outcome

Thousands of accounts re-engaged, customer confidence restored, and operational intelligence surfaced that no financial due diligence would have uncovered.

75,000+

M&A merged contact list.

60%

Data quality compromised.

90%

Customers receptive to outreach.

TSX-listed junior gold company needed to reconnect with investors ahead of a new public listing. Misinformation had taken hold across their investor base. We made direct contact and the share price increased 7x within weeks.

The Challenge

Inaccurate information had circulated unchecked across a fragmented investor base, eroding confidence and engagement ahead of a new listing.

The Outcome

Direct, personalised outreach at scale corrected the narrative, restored investor confidence, and contributed to a 7x increase in share price.

7x

Increase in share price.

10,500+

Investor contact list.

When a large insurance group acquired its way across North America, 80% of inherited customers were unhappy. Nobody had called them. We did, and we changed that.

The Challenge

Customers had deep, personal relationships with their local independent brokers. Being absorbed into a large national brand, without warning or explanation, made them feel uneasy.

The Outcome

Over 10,000 direct conversations. Customers reassured that familiar staff were staying and the personal service they valued wasn't going anywhere. Frustration met head on, one call at a time.

10,000+

Customers contacted.

80%+

Initially unhappy at point of contact.

See all results
Client & Shareholder Data Hygiene

Where real people verify what AI cannot.

A family-owned, community-driven business in the heart of Nova Scotia.

Tufford Group provides human-led contact verification and data hygiene from our operations in Halifax, Nova Scotia. We serve organisations in mining, private equity, M&A, and high-stakes B2B where the cost of a bad contact is measured in lost deals, failed raises, and broken relationships. Unlike automated data tools, our team directly contacts, cross-references, and validates each record, combining direct outreach with proprietary research methodology.

Our story

The Verification Process.

01

We segment your full dataset so you know exactly who to contact and why.

Using advanced data segmentation and analytics, we identify the highest-signal contacts within your broader data, so that a targeted cohort of verified conversations can be extrapolated with confidence across your full list. The result is a statistically sound, strategically prioritised approach that makes large-scale verification both feasible and meaningful.

Client & Shareholder Relations? Covered.

Every verified contact is a real conversation, handled by a real person.

We operate at scale without sacrificing the human judgement that makes verification meaningful.

Behind every verified record is a member of our Halifax-based team, cross-referencing data, making direct contact, and applying the kind of contextual judgement that no algorithm can replicate. When the stakes are high, whether that's a capital raise, a deal close, or a shareholder AGM, you need to know the person on the other end of your outreach is actually there.

Our team verifies thousands of contact records each month, across mining, M&A, private equity, and B2B.

$12.9M

Average annual cost of poor data quality.

The average organisation loses $12.9 - 15M per year to bad data, through missed opportunities, operational drag, and damaged relationships (Gartner).

22.5%

B2B contact data decays every year.

B2B contact records go stale at 2.1% per month, meaning nearly a quarter of any database is unreliable within 12 months without active verification (Hubspot).

70.8%

Of business contacts change within 12 months.

A study of 1,000 business cards found that over 70% had at least one key change within a year, job title, email, phone or employer (Industry Select).

76%

Of organisations say less than half their CRM data is accurate.

Only 24% of businesses believe their CRM data is reliable and complete, the rest are operating on a foundation of partial or outdated contact information (Gartner).

Client & Shareholder Data Hygiene.

The result of working with us.

Go into every deal, raise, and conversation knowing your contacts are real.

Our results

Shareholders who actually receive your communications.

No more bounce rates, returned mail, or missed AGM quorums. Your register is current, accurate, and ready to action.

Due diligence you can stand behind.

Go into every transaction knowing your counterparty and stakeholder data has been human-verified, not algorithmically assumed.

A pipeline built on real people.

Your BD and sales team stop wasting time on dead contacts and start having conversations with verified decision-makers.

Data you can trust at every stage.

From first outreach to final close - clean, enriched contact data that holds up under scrutiny, every time.

FAQs

Human-led contact verification is the process of having real people — not automated software — confirm that contact records are accurate, current, and belong to the right person. This includes verifying email addresses, phone numbers, job titles, and company affiliations through direct outreach and cross-referenced research. Tufford Group specialises in human-led contact verification for mining companies, M&A advisors, private equity firms, and high-ticket B2B businesses where data accuracy has direct commercial consequences.
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