We originally started the company as a professional follow up service provider that simply contacted past customers our clients may not have spoken to in years. Clients would provide us with CRM lists, old files in banker boxes, even old business cards. We would make telephone calls to those past contacts in an effort to generate new opportunities from previous or potentially orphaned relationships. In the process of making those calls, what quickly emerged was that everyone’s lists were a mess.  

Funny Story:

For many years, business partner Kristie Kelly would ask, “why aren’t we just cleaning up everyone’s lists? Every list you bring me is a disaster! Sometimes it takes me weeks just to clean up the data!”

Sean Tufford would respond, “no one will pay for that, they want sales leads! They want appointments!”  Then one day, at a Peterbilt Truck Dealership, the CEO said to Sean, “We don’t need help with phone work, as a matter of fact, we already have our own call center. But what I am interested in, is the last page in your presentation where it reads, “when we’re finished contacting all your old customers, you end up with a pristine, updated customer list.”  He continued, “If you can do THAT, I am very interested in your services.“

The rest as they say, is history.