In today’s fast-paced digital world, data is a valuable asset that powers businesses across industries. However, maintaining accurate and up-to-date contact lists often takes a back seat, leading to unintended consequences that can have far-reaching effects. At Tufford Group, we understand the critical importance of well-organized databases and contact lists. In this article, we delve…
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The Forgotten Element of M&A Tufford Client Relations Group.We sort, organize, and update customer lists so you don’t buy (or sell) a list of deceased customers. One of our M&A clients bought 12,000 customers. “The good news is, 3000 of them are very happy, we updated all their contact info, we shared all the wonderful…
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There are many articles and blogs out there that tell you how to stay in touch with your customers, but not many that tell you why you should. Perhaps this is because most people think everyone should see the value in it, unfortunately that isn’t always the case. I recently read a really good…
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Customer service and satisfaction use to be a priority with businesses across the board. They knew that if their customers had an amazing experience, they would tell their friends, neighbours and relatives to also go to their store. People weren’t continually bombarded with advertisements like we are today, word of mouth advertising and repeat business…
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