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  There are many articles and blogs out there that tell you how to stay in touch with your customers, but not many that tell you why you should.  Perhaps this is because most people think everyone should see the value in it, unfortunately that isn’t always the case. I recently read a really good…
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Customer service and satisfaction use to be a priority with businesses across the board.  They knew that if their customers had an amazing experience, they would tell their friends, neighbours and relatives to also go to their store.  People weren’t continually bombarded with advertisements like we are today, word of mouth advertising and repeat business…
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