Waverley, Nova Scotia

Getting Started

Improve Your Contact Lists and Build Stronger Relationships

with Tufford Group

Challenges in Maintaining and Expanding Customer Relationships

As a business owner or CEO, you understand the importance of maintaining and expanding your customer relationships. However, one of the biggest challenges you face is managing your contact lists. Outdated and inefficient lists can hinder your ability to communicate with existing customers and target potential new ones. In addition, customer retention during mergers and acquisitions can be a challenge when it comes to identifying potential customers within your existing databases.

Tufford Group to the Rescue

At Tufford Group, we specialize in helping businesses manage their contact lists. We work with companies who have amassed large personal contact lists, digitized old files, and merged multiple lists from various sources. Our customized approach is tailored to meet the specific needs of each client, whether you have a box of old-school paper files, an outdated Excel spreadsheet, or multiple lists from different sources.

Our Success Stories

In one case, we worked with a client that had over 10,000 customer records scattered across multiple systems and platforms. We identified and merged duplicates, corrected misspellings, and standardized formats to ensure consistency across all customer data. By doing so, we were able to provide the client with a comprehensive and accurate customer database that they could use for targeted marketing campaigns, personalized customer communication, and improved customer service.

The Process

Benefits of Using Tufford Group

By using our services, you will reap the benefits of a clean contact list. You will be able to identify where your marketing dollars should go, throw away or delete files for customers who have passed away, send out updates confident that everyone the reach is interested in your project, and save money on postage and time wasted on uninterested customers. Trust Tufford Group to help build and maintain a contact list that truly works for your business.

Contact us today to learn more about our services and how we can help you achieve your goals while also being environmentally responsible.