The best customer you can find is the one you already have.
A customer database the backbone of any business. It’s a place to keep track of past, present and potential customers. It can be used for targeted advertising, sourcing new opportunities and tracking sales.
Unfortunately the value of an up-to-date customer database is sometimes underappreciated until it’s needed. Then the reality of updating customer information or building a database from old paper files or outdated software can be overwhelming for a company that doesn’t have the skills, manpower or time for this type of project.
We don’t just sort and organize. We make phone calls.
We engage your customers and transform your files into living data.
We understand the importance of making a customer feel valued. A valued customer will purchase more, comes back even after a long absence, and recommends you to others.
While updating customer information is the objective, it needs to be done within a framework of building and maintaining relationships. Accuracy won’t matter if the customer is dissatisfied.
They pitch. We listen.
It’s not a sales call. It’s not a robotic questionnaire. It’s allowing customers a voice; gathering their input; and having it makes a difference.
Every conversation is an opportunity to discover a new sales lead, identify a problem, devise a solution, or simply keep your company name top-of-mind