We Clean Up Contact Databases One Gentle Phone Call at a Time
An up-to-date Contact database is the backbone of your business. Every department relies on it. It is literally the life blood of every organization. Yet the average list we receive is 60% completely incorrect. This is what we fix.
We transform your Contact Lists into living data you can actually use.
The value of an up-to-date contact database is underappreciated until it’s needed. Suddenly, the reality of updating contacts from servers, paper files, business cards or outdated software can be overwhelming for a company that doesn’t have the skills, manpower or time for this type of project.
We find out who's still alive, who's still in business, who remembers you, and who wants an update.
Accumulating thousands of names in a database has little value if no one ever contacts them.
A valued customer or shareholder sticks around, purchases more, returns even after a long absence, and recommends your company to others. While updating contact information is the objective, it needs to be done within a framework of building and maintaining relationships.
Accuracy won’t matter if the person is dissatisfied. They pitch. We listen.
It’s not a sales call. It’s not a robotic questionnaire. It’s allowing customers a voice; gathering their input; and having it makes a difference. Every conversation is an opportunity to provide an update, renew a relationship, identify a problem, or simply keep your company name top-of-mind.